Self-service reservations.
External travel agencies use the system to manage future hotel, mountain and tourism service reservations.
STG B2B ECOMMERCE · AGENCIES AND TOUR OPERATORS
Agency and operator self-service.
Control of every reservation.
Travel agencies and tour operators manage future hotel, mountain and tourism service reservations. STG connects this activity with account balances, documents, hotel management and ERP in real time.
Agencies and tour operators↔Reservations and account balances↔Hotel Management + ERP
GUEST SERVICE · AGENCY SELF-SERVICE
Agency self-service.
Control of commercial management.
Agencies and tour operators provide personalized guest service and use STG Ecommerce to manage their reservations and review their commercial position.
Details of every transaction.
Track each reservation and its booked services, linked to the relevant agency or operator.
Each agency's position.
Account balances support commercial management and provide visibility of the outstanding amounts for agencies and their reservations.
Outstanding amounts identified by reservation.
View each reservation's outstanding balance to track settlement and link it to the corresponding documents.
Electronic invoicing for reservations.
ARCA electronic invoices are issued via CAE and CAEA and linked to reservation management within the same solution.
Receipts and reservation settlement.
Issue receipts that settle reservation balances and support tracking of outstanding amounts.
B2B ECOMMERCE · HOTEL MANAGEMENT · ERP
Agencies and reservations.
Integrated management.
Agency and operator self-service connects reservations, account balances and documents with hotel management and ERP in real time.
STG B2B ECOMMERCE · COMMERCIAL MANAGEMENT Real-time integration
01 · AGENCIES AND TOUR OPERATORS
Personalized guest service
Travel agencies manage their reservations through STG Ecommerce.
Management of each agency02 · STG ECOMMERCE
Future reservations
Management of each reservation and its booked services.
Hotel ManagementMountain servicesTourism services
Service voucherLinked to booked services.
03 · COMMERCIAL MONITORING
Account balance
View each agency's account status.
Outstanding balance by reservation
Identify the outstanding balance of each reservation.
Commercial management supports each reservation and settlement of its outstanding balance
04 · DOCUMENTS
Invoicing and payments linked to the reservation
Electronic invoices
ARCA electronic invoices are issued via CAE and CAEA for each reservation.
Receipts
Issue receipts to settle each reservation's outstanding balance.
Reservations and commercial management connected with hotel management and ERP
05 · HOTEL MANAGEMENT SYSTEMThe confirmed reservation,
Commercial management.
The confirmed reservation,
available in hotel management.
Reservation details, the room and assigned guests are visible in the hotel management system in real time.
Reservation detailsRoomGuests
Explore STG Hotel Management ↗06 · STG ERPCommercial management.
Complete backoffice.
Sales, treasury and accounting information integrates with the company's commercial, financial and accounting management.
Sales and documentsTreasuryAccounting
Explore the STG ERP ↗Arrows show integration relationships, not a mandatory invoicing or payment sequence.
COMPLEMENTARY CHANNELS
A sales approach for each type of service.
In B2B, agencies and tour operators manage their reservations. The company's own Call Center provides personalized service. In B2C Online Sales, guests use self-service; with in-person sales, they buy and pay at the counter.
SALES NETWORK MANAGEMENT
Agencies, reservations and management integrated.
The B2B Ecommerce demo presents the company's services, agencies and operations.
Request a B2B demo ↗