Guest self-service.
Guests reserve their services independently through the B2C Online Sales channel.
B2C ONLINE SALES · GUEST SELF-SERVICE
Guest-managed reservations.
Real-time payment integration.
A direct channel for guests to manage their reservations and pay online. Sales integrate with the hotel management system and the STG ERP in real time.
Guest self-service↔Online reservation and payment↔Hotel Management + ERP
FROM SELECTION TO PAYMENT
Reservations managed
by the guest.
Guests manage reservations directly online. Each company presents its services and connects sales with operations.
A reservation connected with the experience.
Hotel management, mountain and tourism services form part of the solution. The channel's offering is defined for each implementation.
Real-time payments.
Guests pay for their reservations online. STG has certified integration with Pix, Payway and Mercado Pago for real-time payments.
Sales continue through the operation.
Reservations and payments connect with operations, the hotel management system and ERP management in real time.
GUEST · RESERVATION · PAYMENT · MANAGEMENT
Self-service reservations.
Real-time payments and integration.
B2C Online Sales connects guest reservations and payments with hotel management and the STG ERP.
STG B2C ONLINE SALES · GUEST SELF-SERVICE Real-time integration
01 · GUEST
Direct access to the sales channel
Guests access the company's Online Sales channel and manage their reservations online.
Guest self-service02 · STG ONLINE SALES
Service reservations
Guests reserve services offered by the company.
Self-service reservationBooked services
Online reservationInformation linked to booked services.
03 · ONLINE PAYMENT
Real-time payment
Guests pay for their reservations through the Online Sales channel.
PixPaywayMercado PagoCertified for real-time payments.
Reservations, sales and payments integrate with operations and the backoffice
04 · HOTEL MANAGEMENT SYSTEMAccommodation reservation.
Sales and payments.
Accommodation reservation.
Hotel management integration.
Accommodation reservations integrate with the hotel management system to support room and stay operations.
ReservationRoomsStays
Explore STG Hotel Management ↗05 · STG ERPSales and payments.
Complete backoffice.
Sales and payments integrate with sales, treasury and accounting within the STG solution.
Sales and documentsTreasuryAccounting
Explore the STG ERP ↗Arrows show functional integration relationships. The service offering and scope are defined for each implementation.
EACH CHANNEL HAS ITS OWN SERVICE APPROACH
B2C Online Sales and B2B Ecommerce.
In B2C, guests manage their reservations and pay online. In B2B Ecommerce, agencies and operators manage reservations for their guests, with account balances and outstanding amounts tracked by reservation.
DIRECT SALES CHANNEL
Reservations, payments and management integrated.
The Online Sales demo presents the company's services and operations.
Request a demo ↗