01 SALES CHANNELS
B2B ECOMMERCEAgencies and tour operatorsSelf-service reservations.
IN-HOUSE AGENCYCall Center / WhatsAppPersonalized service.
B2COnline SalesGuest self-service.
IN-PERSONCash desk / ticket counterPurchase and payment on site.
↕Sales, reservations and booked services
↕Real-time integration with each company's management
STG ERP
The backoffice for the entire operation.
DocumentsReceipts and paymentsBank reconciliationAccounting informationSuppliersPurchase ordersInventory by business unit
Arrows show integration relationships, not a mandatory purchasing or payment sequence.